Sri Lanka Equity Forum
Dear Reader,

Registration with the Sri Lanka Equity Forum would enable you to enjoy an array of other services such as Member Rankings, User Groups, Own Posts & Profile, Exclusive Research, Live Chat Box etc..

All information contained in this forum is subject to Disclaimer Notice published.

Thank You
Sri Lanka Equity Forum

Discussion Forum for Stock Market Investors in Sri Lanka

සිංහල පරිවර්තනය
Submit Post
Submit Post

Latest topics

» $ 1 b from China Development Bank in Sri Lanka today
by ruwan326 Today at 10:20 am

» US Share Market Crash Seems to Good for Sri Lankan/Asian Share Market and Currencies
by Yahapalanaya Today at 9:59 am

by Yahapalanaya Today at 9:53 am

» Banking sector profits seen losing steam ahead of 3Q earnings season
by Yahapalanaya Today at 9:50 am

» Dr. Ali Gulamhusein resigns from People’s Leasing board, amid litigation/floundering listed companies
by ruwan326 Today at 7:24 am

» Sri Lanka to revoke rogue bikini ban
by ruwan326 Today at 6:58 am

by ruwan326 Yesterday at 8:43 pm

by ruwan326 Yesterday at 8:38 pm

» Daily Foreign Transactions
by ruwan326 Yesterday at 8:25 pm

» Daily Stock Market Update
by Insights Equity Yesterday at 5:56 pm

» Dreams of big profits as marijuana becomes legal in Canada
by Yahapalanaya Yesterday at 5:18 pm

» EPF needs governance overhaul to invest in Sri Lanka stock market
by janith123 Yesterday at 4:58 pm

» MD behave like ANIMAL
by janith123 Tue Oct 16, 2018 4:48 pm

» Sri Lanka may be one of few countries who takes ridiculous tax
by soileconomy Tue Oct 16, 2018 7:50 am

by ruwan326 Tue Oct 16, 2018 7:27 am

» Stock Broker Companies for sale
by janith123 Mon Oct 15, 2018 9:26 pm

» Fresh push to woo UK investors to SL
by ruwan326 Mon Oct 15, 2018 8:03 pm

» Central Bank will intervene if rupee moves on speculation – official
by Yahapalanaya Mon Oct 15, 2018 6:18 pm

by Yahapalanaya Mon Oct 15, 2018 6:15 pm

» Nimal returns to stock market
by sapumal Mon Oct 15, 2018 4:53 pm

» Stock price decline leaves John Keells (JKH) vulnerable to a takeover by Sri Lanka’s oligarchs
by ruwan326 Mon Oct 15, 2018 8:08 am

» අනං## මනං ##
by ruwan326 Sat Oct 13, 2018 9:45 pm

» Weekly Stock Market Roundup
by Insights Equity Fri Oct 12, 2018 8:55 pm

» Dealing by directors
by ruwan326 Fri Oct 12, 2018 8:08 pm

» Summary of Key Announcements during the week
by ruwan326 Fri Oct 12, 2018 8:06 pm

» Arjun Alosius and Mano Thittawella
by janith123 Fri Oct 12, 2018 5:29 pm

» Global stock markets plunging, Sri Lanka’s CSE takes no notice - 11 October 2018
by EquityChamp Fri Oct 12, 2018 2:24 pm

» Stock Market Cartoons
by ruwan326 Fri Oct 12, 2018 1:42 pm

by EquityChamp Thu Oct 11, 2018 10:26 pm

» Sri Lanka: Stock Market - Blood Bath on First Day of Ranil's fourth Term lead UNP Government - over 500,000 Investors are awaiting Rs.500,000 per investor Margin Trading promise given in UNP Manifesto amounting to over Rs.250 Billion
by ranferdi Thu Oct 11, 2018 8:44 am

You are not connected. Please login or register

Sri Lanka Equity Forum » Stock Market News » Mobitel opens second Contact Centre in Mullaitivu

Mobitel opens second Contact Centre in Mullaitivu

Go down  Message [Page 1 of 1]


Mobitel opens second Contact Centre in Mullaitivu
November 2, 2012, 7:58 pm
The Island

In its continuous mission to lead Sri Lanka’s ICT transformation across the island Sri Lanka Telecom Mobitel opened its second regional contact centre in Mullaitivu recently.

This is the second regional contact centre opened by Mobitel, with the first being opened early this year at Sooriyawewa in Hambantota. As the National Mobile Service Provider, Mobitel remains consistent in its commitment towards the development of ICT in rural areas of Sri Lanka.

"The opening of a contact centre in Mullaitivu will not only give the area a well-deserved boost in the ICT sector, but will also be the best location for a technologically advanced customer care contact centre that will cater exclusively to the Tamil-speaking segment of the population. The centre will also boast a fully-fledged Mobitel Services Centre which will offer all Mobitel services that are available at all its other branches across the island," the telco said in a statement.

"The opening of the Mobitel Contact Centre in Mullaitivu will benefit residents of the area vastly due to a number of factors, such as creating a number of job opportunities whilst also introducing Mobitel technology to the region. All employees of the Mullaitivu Contact Centre have been selected from the area and its adjacent towns and as a result, Mobitel now boasts of a strong team of qualified and dynamic individuals who will undoubtedly prove to be of great value to the company’s performance.

"The Mobitel Mullaitivu Contact Centre will act as a support system to the Colombo-based principal contact centre. Mobitel’s capacity and capability of its infrastructure and technology in establishing a similarly able support system in Mullaitivu is clearly demonstrated, ensuring it will now be utilized to support the Colombo Contact Centre.

Commenting on the expansion, Chief Executive Officer of Sri Lanka Telecom Mobitel, Lalith De Silva said, "This is truly a great moment for all of us at Mobitel as we open a regional contact centre in this part of the island. As the National Mobile Service Provider, we wish to contribute towards the nation’s development by developing the ICT landscape through our service offerings and technology. We believe our expansion into the Mullaitivu area takes place in an ideal setting as we prepare the community to embrace the upcoming opportunities. As a customer-centric mobile service provider, we strive to ensure that our services and customer care is provided unimpeded. We engaged in this strategic expansion to Mullaitivu, to enhance our capacity to serve our customers better. The opening of our first call centre in Hambantota was hugely successful, and has recorded an increase in productivity, whilst also helping us to reduce our costs. I strongly believe that such initiatives further reinforce the fact that many who live out of the urban areas also possess the right skills in terms of knowledge, talent and efficiency to serve our valuable customers."

Back to top  Message [Page 1 of 1]

Permissions in this forum:
You cannot reply to topics in this forum